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Compatibility List
AI Assistant
Troubleshooting (FAQ)

Windows 7 and 8

Installing the TapHome app on Windows 7 and Windows 8

For Windows 7 and Windows 8, the TapHome app is not available in the Microsoft Store. It must be installed manually from a ZIP archive.

Downloading the application

  1. Download the appropriate version from Google Drive
  2. Choose:
    • TapHome Official - stable version for end users
    • TapHome Next - beta version with upcoming features

Installation

  1. Extract all files from the ZIP archive into a folder of your choice (e.g., C:\Program Files\TapHome)
  2. Open the extracted folder

First launch

  1. Run the file TapHome.Client.Desktop.Wpf.exe

On first run, Windows will display a SmartScreen warning. This is normal behavior for apps downloaded from outside the Microsoft Store.

  1. Windows will display a warning: “Windows protected your PC”
  2. Click “More info”
  3. Click “Run anyway”
Run anyway

Setup for Windows 7

For Windows 7, you need to set the application to Windows Vista compatibility mode.

Vista Compatibility
  1. Right-click the file TapHome.Client.Desktop.Wpf.exe
  2. Select Properties
  3. Go to the Compatibility tab
  4. Check “Run this program in compatibility mode for:”
  5. From the dropdown menu, select Windows Vista
  6. Click OK

Using the application

After successful startup:

  1. Sign in to your TapHome account
  2. Choose your location
  3. The application is ready to use

For easier access, create a desktop shortcut to the file TapHome.Client.Desktop.Wpf.exe.

Updating

The application does not update automatically. To install a newer version:

  1. Download the latest version from Google Drive
  2. Close the running application
  3. Replace the old files with the new ones
  4. Run the application again

Troubleshooting

The application won’t start on Windows 7

  • Make sure you have Windows Vista compatibility mode enabled
  • Check that all Windows updates are installed
  • Try running the application as an administrator (Run as administrator)

The SmartScreen warning appears at every start

  • This is normal behavior for apps downloaded from outside the Microsoft Store
  • Always click “More info” → “Run anyway”

The application appears blurry

  • Right-click TapHome.Client.Desktop.Wpf.exe
  • Select Properties → Compatibility
  • Check “Disable display scaling on high DPI settings”